FAQs
If you order a batch of shipment, why can you only receive part?
*We have to ship them separately if the shipment is overweight or over sized. So both reach at different day and time. Please don’t worry and just keep tracking the item in your orders window or your email.
*If you still can not find it please contact us: info@Freegotech.com
How do i change or cancel my order?
Please contact us before it is shipped. Please note that we CANNOT change or cancel orders which have been shipped out.
If you want to cancel an order that has already been shipped out,please refuse to sign the package, and we will charge part of shipping cost per scooter, we will issue the refund after the package returning to us.
About product FAQ
* How to test the charger?
* How to test the battery?
* How to adjust the brake?
* how to lift the speed limit?
* How to replace accessories?
* How to fold a scooter?
* the car lights do not light the reason?
……
These problems can be easily found and quickly solved on YouTube channel: https://www.youtube.com/c/freego2012/videos. If the problem is still not solved, you can contact us directly by email.
If you have further questions, please feel free to contact us. We always provide you with excellent service :info@Freegotech.com